myCiena, Global Customer Care at your fingertips
When you need support, myCiena is always available to help you find the answers 24x7x365. Whether you are looking for technical support, dispatching an engineer, replacing equipment, or troubleshooting an issue, support is just a login away. Additionally you can reach out to the community to share ideas and research topics. Global Customer Care is always there for you.
Related videos
Videos
Learning Service
Ciena’s Learning Service helps simplify complex and evolving networks. Discover how we strengthen your understanding of products, ...
Videos
Optimization Service: Spectrum Defragmentation de ...
A short live-action demonstration showing how our patented Python-based Spectrum Defragmentation software discovers and identifie ...
Videos
Managed Services: Managed NOC
This video explores four uses cases for Ciena's Managed Services, identifying specific subsystems for Ciena Services to manage, w ...
Videos
Fiber Characterization
In our live demonstration, we will show the coexistence of XGS-PON and 25GS-PON on the same single fiber, enabling both residenti ...
Videos
Maintenance Service: Managed Spares and Engineeri ...
Managed Spares and Engineering Dispatch to ensure replacements of failed equipment are performed quickly and accurately by our ex ...
Videos
Modernising networks for simplicity, scalability, ...
Learn how Ciena can work with you to ensure network modernisation success and support network architecture transformation.
Videos
Ciena Services: Executive Overview
This video explores how we partner with you to build trust and outperform expectations.
Videos
Ciena Services: Spectrum Defragmentation
Ciena Services' Spectrum Defragmentation helps you rapidly recover previously unusable spectrum in existing photonic infrastructu ...
Related
View more insightsBlog
Managed services: Enabling a range of new communications service provider business models
As market dynamics shift and the competitive landscape for communications services intensifies due to the rapid rise of AI, digital transformation is a necessity for communications service providers (CSPs) to remain competitive and deliver a
Read moreVideos
Learning Service
Ciena’s Learning Service helps simplify complex and evolving networks. Discover how we strengthen your understanding of products, features, and capabilities.
Read moreInfobriefs
Implementation Service: Network build for optical networks
Learn how our Implementation Service de-risks and accelerates your network build for optical networks. Ciena Services simplifies and optimizes optical networking.
Read more