Our resident engineer offering—with two engagement models, primarily on site or primarily remote—gives you access to an in-house Ciena expert who combines deep expertise of Ciena hardware, software, and services with a growing understanding of your network to help you operate and improve it for current demands and future growth. With outstanding CSAT scores, you’ll see why customers contract for the engineer but renew for the relationship.
Resident engineer
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4 key steps for a successful network equipment deployment
Ciena’s Phil Corey details four key steps to building a solid foundation for successful network equipment deployment.
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Unleashing the power of managed operations for network cost reduction
Managing your network operations can be complex, costly, and time-consuming, but what if there was a better way? Phil Corey, Senior Director of Services Product Line Management at Ciena explains.
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Optimization Service: Spectrum Defragmentation demonstration
A short live-action demonstration showing how our patented Python-based Spectrum Defragmentation software discovers and identifies potential available spectrum.
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