Our resident engineer offering—with two engagement models, primarily on site or primarily remote—gives you access to an in-house Ciena expert who combines deep expertise of Ciena hardware, software, and services with a growing understanding of your network to help you operate and improve it for current demands and future growth. With outstanding CSAT scores, you’ll see why customers contract for the engineer but renew for the relationship.
Infobrief
Resident engineer
Related
View more insightsVideos
Learning Service
Ciena’s Learning Service helps simplify complex and evolving networks. Discover how we strengthen your understanding of products, features, and capabilities.
Read moreInfobriefs
Services for managed operations
Services for managed operations provides single-point-of-contact management of all operations supporting your multi-vendor network globally, regionally, or locally—whether it's for the full network or just where you need it.
Read moreBlog
4 key steps for a successful network equipment deployment
Ciena’s Phil Corey details four key steps to building a solid foundation for successful network equipment deployment.
Read more